Our New Member
New Members are Welcome!
We are so confident that you will love your experience with our friendly staff, clean and vibrant gym, and fun classes, we offer a 100% money back guarantee**.
Should you wish to cancel your child's membership at the end of your first calendar month with us, we will issue a full refund.
As our Kindergym (under 5's) and Gymnastics for All (school-aged recreational) classes are at capacity, or near capacity, we are unable to offer one-off trial classes as we exceed our record numbers across all programs.
*A new members is defined as a person who has not participated in any of our programs before*
- Money back guarantee is for NEW MEMBERS only.
- Refunds will not be provided for payment setup and processing fees from our payment provider, Payrix. Fees are: $2.20 to store new payment information, an .88c flat fee for paying via a bank account and 1.87%* of total fees when paying via credit card, which adds up quickly. *an additional 1.15% applies to international credit cards).
We strongly recommend using a bank account to avoid extra processing charges.
- Refunds must be requested in writing, via email (or use our website contact form), accompanied by BSB and Account Number.